As part of cPanel v102 which was released in late January 2022, a new user interface called ‘Jupiter’ was introduced for the cPanel user interface and WHM management console. It is identified by the rich blue bar on the left-hand side and wireframe icons. Jupiter appears to be an evolution of short-lived ‘Glass’ theme which […]

cPanel backups and migrations do not typically copy over Roundcube contacts. One of the reasons is due to the contacts being stored within a central database on the cPanel server and not within the cPanel account like other email files. Thankfully these contacts can be easily exported through the RoundCube webmail interface Exporting Contacts 1. […]

Quantifiable metrics can be useful when troubleshooting and evaluating a product.Despite ‘Time to First Byte’ having a half technical-sounding name, is not one of them and when viewed in isolation without context does not provide a reliable indicator of site performance, or server performance. An example of using flawed metrics to solve a problem is […]


Cron’s are a way to schedule re-occurring tasks: such as running scripts, sending out emails, or giving your CMS a regular timing source so it can perform tasks such as publish scheduled posts You can find the ‘Cron Jobs’ tool within cPanel 1. Set the email you would like the cron’s output to be emailed […]


Many hosting providers allow you to add an ‘addon domain’ to your cPanel service, in addition to your main ‘primary domain’. This allows a single cPanel account to host multiple websites and email accounts for another domain, which may be very useful for personal hosting services or business accounts for related sites. Advantages of Addon […]


Logs for the following cPanel services can be found in the following locations.These log locations will require ‘root’ (administrator access), if you do not have this, please contact your hosting provider Access Log for cPanel, WHM, Webmail Error logs for cPanel Pages Login Authentication into cPanel ModSec Audit Log Email’s processed through server Email IMAP/POP3 […]