cPanel mailbox’s can be added to most popular email accounts including Microsoft Office.
We recommend adding the mailbox as IMAP.
1. Open Up Outlook
![](https://cdn.cpanel-help.com/wp-content/uploads/2021/07/outlook2021.png)
2. Click the ‘File’ Menu item
![](https://cdn.cpanel-help.com/wp-content/uploads/2021/07/file-menu.png)
3. Click on ‘Account Settings’ icon and select ‘Account Settings’ under the drop down menu
![](https://cdn.cpanel-help.com/wp-content/uploads/2021/07/image-23.png)
4. On the ‘Account Settings’ window that pops up, Click ‘New’
![](https://cdn.cpanel-help.com/wp-content/uploads/2021/07/AccountSettings-new.png)
5. Enter your new email address and click ‘Connect’
![](https://cdn.cpanel-help.com/wp-content/uploads/2021/07/image-24.png)
6. Select ‘IMAP’
![](https://cdn.cpanel-help.com/wp-content/uploads/2021/07/image-25.png)
7. Fill out your service details, then click next
Your service details will typically be
Incoming Server: mail.[yourdomain]
Incoming Port: 993
Encryption Method: SSL/TLS
Outgoing Server: mail.[yourdomain]
Outgoing Port: 465
Encryption Method: SSL/TLS
![](https://cdn.cpanel-help.com/wp-content/uploads/2021/07/image-26.png)
8. Enter your mailbox password, then click Connect
![](https://cdn.cpanel-help.com/wp-content/uploads/2021/07/image-27.png)
9. It may take upto 1 minute to add the mailbox depending on the speed of your connection
![](https://cdn.cpanel-help.com/wp-content/uploads/2021/07/image-28.png)
10. If the details are correct, you will get the following screen. Untick ‘Set up Outlook Mobile on my phone, too’ and click OK
![](https://cdn.cpanel-help.com/wp-content/uploads/2021/07/image-29.png)
11. Close the open ‘Account Settings’ window
![](https://cdn.cpanel-help.com/wp-content/uploads/2021/07/image-30.png)
11. Verify you can see your emails and the Outlook Test Message
![](https://cdn.cpanel-help.com/wp-content/uploads/2021/07/image-31.png)