Many hosting providers allow you to add an ‘addon domain’ to your cPanel service, in addition to your main ‘primary domain’. This allows a single cPanel account to host multiple websites and email accounts for another domain, which may be very useful for personal hosting services or business accounts for related sites. Advantages of Addon […]
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DNS Propagation is the delay it takes from when a DNS record is updated, to when DNS servers around the world clear their caches and return the most up-to-date record when queried. This delay can range from seconds, to over 48 hours in extreme cases. Factors that contribute to how long this time is include: […]
Logs for the following cPanel services can be found in the following locations.These log locations will require ‘root’ (administrator access), if you do not have this, please contact your hosting provider Access Log for cPanel, WHM, Webmail Error logs for cPanel Pages Login Authentication into cPanel ModSec Audit Log Email’s processed through server Email IMAP/POP3 […]
Two-factor authentication is a method to significantly increase the security of your cPanel account by requiring both the cPanel password and a 2nd security token when signing in. This helps prevent a compromised cPanel password from being used to compromise your cPanel account as the attacker will need the authenticator which randomly generates a new […]
Webmail is a core part of most cPanel hosting services and can be signed in multiple ways. Not all methods may work depending on your site’s configuration and the hosting provider 1. [your-domain] /webmailie https://cPanel-help.xyz/webmail The following screen may appear, you can attempt to click on either option. cPanel will automatically try both options. 2. […]
When website visitors connect to the server on which the website is stored, a piece of software called the ‘web server’ manages the connection and serves (sends) the web page back to the web browser which requested it. The term ‘Web Server’ can also refer to the physical server or computer the website is hosted […]
Making a DNS change and not having it be reflected instantly can be frustrating, particularly if your site is down or emails are going to the wrong server If you don’t know what DNS propagation is, we strongly recommend you read: What is DNS Propagation? As DNS is ‘pull’, there is NO guaranteed method to […]
Have you lost or forgotten your WordPress password and can’t recover through the WordPress site?Thankfully WordPress account passwords can be reset somewhat easily. Follow the steps below to reset this: 1. Open up cPanel and click on phpMyAdmin 2. Click on the database your site is using. 3. Click on the table ending with ‘users’If […]